Yesterday, the Kindle K bought me for my birthday arrived, and it's dead. It charges, the laptop can see the contents, but the screen is not working. 3 calls to Amazon's Kindle support (which is on an 0800 number, so well done Amazon), and various attempts at kickstarting the bugger, all with no success. They're sending out a replacement today, and the gubbed one is going back by courier tomorrow.
I'm pretty impressed with the tech support, and the speed of the replacement process (it should arrive within 2 days), but K is a bit peeved that her pressie didn't work. It's electronics, it can't be helped.
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